Student satisfaction helps academic institutions understand how well they are delivering on the student experience. Understanding key drivers of student satisfaction helps institutions improve performance and graduation rates. If students are unsatisfied, academic engagement falls, drop-out rates increase and this becomes costly. That’s why it’s so important to know what’s impacting student satisfaction, so you can get ahead and improve that experience before it’s too late.
A student satisfaction survey is a questionnaire sent by colleges or universities to their students. The survey measures how satisfied students are with their experience, providing a measurable benchmark on areas such as coursework; facilities and access to academic resources; and the quality and availability of extra-curricular activities.
By assessing academic, social, and other aspects of the student experience, leaders can better identify focus areas, and take necessary steps to address them. The outcome? Improved student wellbeing, higher engagement, and an increase in graduation rates.
Establishing a baseline measure of overall student satisfaction is simple too. This survey can be distributed in a variety of ways, so students from every school and department can provide feedback seamlessly.
You can: